Queens Road Consulting Rooms, 92 Queens Road, Donnington, Telford, TF2 8BZ


Ophthalmology services in Telford

The Newmedica Telford eye health outpatient clinic operates from Queens Road Consulting Rooms, Donnington, and provides services for NHS patients. The clinic is led by consultant ophthalmologists, Kaveri Mandal, Carmel Noonan, and Natasha Spiteri alongside operations director, Cinty Yarnell.

 The partners and consultants also operate the Newmedica Shrewsbury eye health clinic and surgical centre, delivering cataract surgery and YAG laser treatment. Private appointments are available at our Shrewsbury location.  

We cater for eye services across the region, including Telford, Bridgnorth, Market Drayton and Shrewsbury.

Our clinic is open Monday 8.00am - 1.00pm and Friday 8.00am - 1.00pm

Quality care provided at convenience for you

Ophthalmology services from our Telford clinic offer personalised care, quality lenses, and short wait times.

For nearly 20 years, we've provided ophthalmology services and expert care to thousands of individuals across England. As industry leaders in ophthalmology, we know just what it takes to provide the right level of support to protect people’s sight, so they can get back to doing what they love.

5 reasons why we’re the right choice for you

Our clinics are owned and led by the consultant doctors who care for you. For them it’s personal. The whole team are dedicated to understanding your needs so they can provide you with the best possible experience and we know this also results in measurably better outcomes.

Our personalised patient care will make you feel comfortable and at ease. We’ll give you a warm welcome, hold your hand if you’re nervous and be there for you throughout your time with us.

Our short waiting times means you’ll have your first appointment within a couple of weeks, and we aim to complete treatment within eight weeks of your referral.

We choose to use the highest-quality lenses which means you’ll get the best clinical outcomes, including some that can reduce your dependence on glasses. Importantly, we’ll always give you a choice and explain the options.

State-of-the-art facilities with the latest equipment, and free parking ensure you can focus on you when you come to visit us.


The staff team are professional and friendly. Every step of the procedure runs smoothly, giving me as a patient, a great deal of confidence and reassurance. Excellent care. Thank you team.

Visited May 2023

Conditions we treat

Getting referred to Newmedica

If you think you have an eye condition, you should see your optician or GP for a detailed assessment. They’ll go through all the options available and tell you where you can have your treatment.

The referral process will differ slightly depending on whether you want to be an NHS or private patient. You’ll find all the information you need on our NHS and private patient pages.

NHS patients

Learn more about our NHS services
and how you can be referred.

Read more

Private patients

Find details about our private
options and how to get started.

Read more

Self-referring? Call 01743 292392

Meet our consultants

We offer patients access to leading consultants who are also partners in the business, meaning they’re directly involved in setting our high standards of care.

Frequently asked questions

Do you offer NHS treatment?

Yes, at Newmedica, we offer NHS-funded treatment, to all those people who live in England.

The NHS offers you the choice of where you’d like to receive your NHS-funded treatment from, so you can choose Newmedica for your eye-care services.

How do I get referred to Newmedica?

If your optician or GP suspects you have an eye condition, they’ll explain all available options and where you can receive care from. If you want to choose Newmedica, just let them know and they can manage the referral for you.

How can I refer a patient to Newmedica?

If you want to refer a patient to Newmedica, just follow the steps in our referral guide.

Shrewsbury Referral Guide

Do you offer private treatment?

Our range of private treatments and services are available for people who opt to cover the cost of their treatment cost of their treatment themselves or have covered by their private medical insurance.

If you are interested in receiving private treatment, please visit our private-patient webpage for more information.

Contact us

Phone us on 01743 292392 or email us at

How to find us

By car

From Telford city centre: at the Old Park roundabout follow Old Park Way (B4373). At the roundabout at Wrockwardine Wood Way, take the first exit on to St Georges Road. When you reach a set of traffic lights, turn right on to Queens Road.

Approaching from the A442 on to the A518: at the second roundabout, take the second exit on to Wrekin Drive and then turn left at the roundabout.

From the A41: take the A518, continue straight and at the sixth roundabout take the first exit on to Wrekin Drive. Continue to the traffic lights and turn left on to Queens Road.

From Redhill Way A4640: off the A5, continue straight and at the second roundabout take the second exit on to Wrockwardine Wood Way. At the next roundabout take the second exit on to St Georges Rd. At the traffic lights, turn right on to Queens Road.

The clinic is located in a building behind Donnington Medical Practice called Queens Road Consulting Rooms. Free parking is available.

By bus

There is a bus stop outside Donnington Medical Practice, just a two-minute walk from Newmedica, for buses 5, 5A, 5E and 6.

By train

Telford Central Station is eight minutes from the clinic by taxi.

By free transfer for those who need it

If you're having trouble getting to your appointment or surgery, we can help. We offer free transport for NHS cataract patients who need it.

We'll send a private hire vehicle to collect you from your home - early enough to make sure you arrive on time - and then take you back after. It's free of charge to you and to the NHS.

To book, you'll first need to check the eligibility criteria below, and then ask for the service when you book your appointment with us.

To be eligible for the free transport service you must:

1. Be attending Newmedica Shrewsbury for an appointment, or to receive treatment, for cataract surgery as an NHS patient

2. Have no alternative means of getting to your appointment or treatment, through family, friend, hospital transport, community transport or public transport

3. Live within 40 miles of Newmedica Shrewsbury

4. Be able to get yourself to and from, and in and out, of the supplied vehicle without assistance, or you're able to provide a carer or family member on the day of the transfer to support you getting to and from, and in and out, of the supplied vehicle.

We'll not be able to provide you with transport if any of the following apply:

1. You need to be transported to a location (including other hospitals) other than Newmedica Shrewsbury or your home

2. You require specialised equipment during the journey

3. You need to be closely monitored during the journey

4. You have a medical condition or have undergone major surgery (such as an organ transplant) where the potential side effects are likely to require assistance or monitoring during your journey

5. You have a medical condition or disability that could compromise your dignity or cause public concern in a private hire vehicle

6. You have a communicable disease with which travel on public transport or in a private hire vehicle is not advised

7. You have been clinically determined as at risk from using public transport due to being immunocompromised

8. You have cognitive/sensory impairment (such as dementia or some mental health illnesses)

9. You have significant motility/mobility impairment requiring specialised or adapted vehicles

10. You have safeguarding concerns in relation to travelling alone

11. You are unable to access existing free community transport options

12. The private hire company is unable to provide a vehicle due to a lack of available/suitable vehicles.

This service is delivered at Newmedica Telford by Shropshire Newmedica Limited, a joint venture partnership company within the Newmedica Group. Shropshire Newmedica Limited is registered with the Care Quality Commission, provider number 1-11164231327.

Directors: Ms Carmel Noonan, Consultant Ophthalmologist; Ms Kaveri Mandal, Consultant Ophthalmologist; Ms Natasha Spiteri, Consultant Ophthalmologist; Ms Jacinta (Cinty) Yarnell, Registered Manager.