Coronavirus

Safety is our priority

All our eye health clinics and surgical centres are open.

In line with official guidance, we continue to maintain all necessary safety measures to keep our patients and staff safe.

To help us do this we have put a number of safety measures in place.

We are accepting referrals through the normal local CCG channels or directly (if appropriate) by secure email, newmedica.referrals@nhs.net or fax 0207 924 6262.

All new referrals will be clinically triaged, and patients will be contacted to discuss next steps.

Our COVID-19 safety procedures

We appreciate that many patients may have concerns about their safety when receiving care. So, to avoid unnecessary worry, we have systems in place to ensure your safety at all times.

Depending on your eye condition and treatment plan, your pre-operative assessment will take place at the services or via a virtual consultation. Our dedicated clinics and environments mean we can control the flow of patients, and ensure our environments are regularly cleaned.

Here are some examples of how we’re keeping our patients safe:

• Upon entry to the clinic, we’ll ask you to sanitise your hands

• You may be asked to wear a face mask

• Every member of the Newmedica team will always wear appropriate PPE

For surgical patients
You may be asked to undertake a lateral flow test on the morning of your surgery, your clinic will let you know if this is necessary.

A member of the Newmedica team will talk each patient through all requirements before they are asked to attend any face-to-face appointments, so they feel comfortable and safe.