Bristol - Aztec West

Building 720, Waterside Drive, Aztec West, Almondsbury, Bristol, BS32 4UD

0117 335 0160bristol@newmedica.co.uk

Ophthalmology services in Bristol

The Newmedica Bristol Aztec West eye health clinic and surgical centre operates from 720 Waterside Drive, Aztec West and provides services for both NHS and private patients. The clinic is led by consultant ophthalmologists, Johannes Keller, George Kiousis and William Sheehan, alongside operational director, Julian Phillips.

We cater for eye services across the region, including Bristol, Bath, Portishead, Thornbury and the surrounding area.

Our clinic is open Monday to Sunday 9.00am - 4.30pm

Quality care provided at convenience for you

Ophthalmology services from our Bristol clinic offer personalised care, quality lenses, and short wait times.

For nearly 20 years, we've provided ophthalmology services and expert care to thousands of individuals across England. As industry leaders in ophthalmology, we know just what it takes to provide the right level of support to protect people’s sight, so they can get back to doing what they love.

5 reasons why we’re the right choice for you

Our clinics are owned and led by the consultant doctors who care for you. For them it’s personal. The whole team are dedicated to understanding your needs so they can provide you with the best possible experience and we know this also results in measurably better outcomes.

Our personalised patient care will make you feel comfortable and at ease. We’ll give you a warm welcome, hold your hand if you’re nervous and be there for you throughout your time with us.

Our short waiting times means you’ll have your first appointment within a couple of weeks, and we aim to complete treatment within eight weeks of your referral.

We choose to use the highest-quality lenses which means you’ll get the best clinical outcomes, including some that can reduce your dependence on glasses. Importantly, we’ll always give you a choice and explain the options.

State-of-the-art facilities with the latest equipment, and free parking ensure you can focus on you when you come to visit us.

★★★★★

I received an excellent experience at Newmedica from the initial contact to the after care and everything in between. I would recommend the practice to anyone who needs eye surgery.

Visited Jan 2024

Getting referred to Newmedica

If you think you have an eye condition, you should see your optician or GP for a detailed assessment. They’ll go through all the options available and tell you where you can have your treatment.

The referral process will differ slightly depending on whether you want to be an NHS or private patient. You’ll find all the information you need on our NHS and private patient pages.

NHS patients

Learn more about our NHS services
and how you can be referred.

Read more

Private patients

Find details about our private
options and how to get started.

Read more

Self-referring? Call 0117 335 0160

Meet our consultants

We offer patients access to leading consultants who are also partners in the business, meaning they’re directly involved in setting our high standards of care.

How our patients rate us

We’re proud to have consistently high ratings from our patients on NHS.co.uk and Google.

00

We are actively collecting and monitoring our reviews and feedback for Bristol to ensure our patients receive the best possible care.

Fully regulated by the CQC

00

Frequently asked questions

Do you offer NHS treatment?

Yes, at Newmedica, we offer NHS-funded treatment, to all those people who live in England.

The NHS offers you the choice of where you’d like to receive your NHS-funded treatment from, so you can choose Newmedica for your eye-care services.

How do I get referred to Newmedica?

If your optician or GP suspects you have an eye condition, they’ll explain all available options and where you can receive care from. If you want to choose Newmedica, just let them know and they can manage the referral for you.

How can I refer a patient to Newmedica?

If you want to refer a patient to Newmedica, just follow the steps in our referral guide.

Bristol Referral Guide

Do you offer private treatment?

Many of our treatments and services are available to those wishing to pay themselves or through a private medical insurance. Contact us to book an initial appointment, or visit our private patient page for more information.

Contact us

Phone us on 0117 335 0160 or email us at bristol@newmedica.co.uk

How to get to us

By car

We are situated on Aztec West, Bristol’s premier business park. Located within 1.5 miles of the M4/M5 interchange, the eye health clinic and surgical centre gives easy access for patients from the Southwest and South Wales.

From M5 Exit M5 motorway at Junction 16 (Thornbury/Filton) and follow signs for Aztec West. Aztec West hotel will be on your left-hand side. On arrival at Aztec West enter the roundabout and take the first exit. Following signs for building 720 at the end of Waterside Drive, BS32 4UD.

From Bristol City Centre Follow the A38 towards Thornbury / Filton. Follow the M32 and M4 for M5. Once travelling South on M5. Exit M5 motorway at Junction 16 (Thornbury/Filton) and follow signs for Aztec West. Aztec West hotel will be on your left-hand side. On arrival at Aztec West enter the roundabout and take the first exit. Following signs for building 720 at the end of Waterside Drive, BS32 4UD.

By bus

Bus M1 Alight at ‘Aztec West’ roundabout ‘Stop B’. This will be a short 14-minute walk to the clinic.

Bus 75 Alight at stop ‘Bradley Road’, for a short 6-minute walk to the clinic.

By train

Patchway Station This is approximately 2.6 miles from our site. Taxi journeys should be approximately 10 minutes in normal traffic.

Bristol Parkway This is approximately 3.5 miles from our site. Taxi journeys should be approximately 20 minutes in normal traffic. There are some buses from Parkway, although all will also require some walking. For example, you can take the number 19 (approximately 1 per hour) to the Bourton Avenue stop, 1 mile from the clinic.

By free transport for those who need it

If you're having trouble getting to your appointment or surgery, we can help. We offer free transport for NHS cataract patients who need it.

We'll send a private hire vehicle to collect you from your home - early enough to make sure you arrive on time - and then take you back after. It's free of charge to you and to the NHS.

To book, you'll first need to check the eligibility criteria below, and then ask for the service when you book your appointment with us.

To be eligible for the free transport service you must:

1. Be attending Newmedica Bristol Aztec West, Bristol Litfield House or Bristol Langford for an appointment, or to receive treatment, for cataract surgery as an NHS patient

2. Have no alternative means of getting to your appointment or treatment, through family, friend, hospital transport, community transport or public transport

3. Live within Bristol, North Somerset, South Gloucestershire or South Wales

4. Be able to get yourself to and from, and in and out, of the supplied vehicle without assistance, or you're able to provide a carer or family member on the day of the transfer to support you getting to and from, and in and out, of the supplied vehicle.

We'll not be able to provide you with transport if any of the following apply:

1. You need to be transported to a location (including other hospitals) other than Newmedica Bristol Aztec West, Newmedica Bristol Litfield House, Newmedica Langford or your home

2. You require specialised equipment during the journey

3. You need to be closely monitored during the journey

4. You have a medical condition or have undergone major surgery (such as an organ transplant) where the potential side effects are likely to require assistance or monitoring during your journey

5. You have a medical condition or disability that could compromise your dignity or cause public concern in a private hire vehicle

6. You have a communicable disease with which travel on public transport or in a private hire vehicle is not advised

7. You have been clinically determined as at risk from using public transport due to being immunocompromised

8. You have cognitive/sensory impairment (such as dementia or some mental health illnesses)

9. You have significant motility/mobility impairment requiring specialised or adapted vehicles

10. You have safeguarding concerns in relation to travelling alone

11. You are unable to access existing free community transport options

12. The private hire company is unable to provide a vehicle due to a lack of available/suitable vehicles.

This service is delivered at Newmedica Bristol - Aztec West by Bristol Newmedica Limited, a joint venture partnership company within the Newmedica Group. Bristol Newmedica Limited is registered with the Care Quality Commission, Provider number 1-4752978345.

Directors: Mr Johannes Keller, Consultant Ophthalmologist; Mr George Kiousis, Consultant Ophthalmologist; Mr William Sheehan, Consultant Ophthalmologist; Mr Julian Phillips, Registered Manager.