Newcastle
Hadrian House, Balliol Business Park, Newcastle Upon Tyne, NE12 8EW
Ophthalmology services in Newcastle
The Newmedica Newcastle eye health clinic and surgical centre operates from Hadrian House, Balliol Business Park and provides services for both NHS-funded and private patients. The clinic is led by consultant ophthalmologists, Gerard Ainsworth, Ayad Shafiq and Nicholas Wride, alongside operational director, Amanda Bargewell.
We cater for eye services across the region, including Newcastle, Gateshead, Durham, Northumberland and the surrounding area.
Quality care provided at convenience for you
Ophthalmology services from our Newcastle clinic offer personalised care, quality lenses, and short wait times.
For nearly 20 years, we've provided ophthalmology services and expert care to thousands of individuals across England. As industry leaders in ophthalmology, we know just what it takes to provide the right level of support to protect people’s sight, so they can get back to doing what they love.
5 reasons why we’re the right choice for you
Our hospitals are owned and led by the consultant doctors who care for you. For them it’s personal. The whole team are dedicated to understanding your needs so they can provide you with the best possible experience and we know this also results in measurably better outcomes.
Our personalised patient care will make you feel comfortable and at ease. We’ll give you a warm welcome, hold your hand if you’re nervous and be there for you throughout your time with us.
Our short waiting times means you’ll have your first appointment within a couple of weeks, and we aim to complete treatment within eight weeks of your referral.
We choose to use the highest-quality lenses which means you’ll get the best clinical outcomes, including some that can reduce your dependence on glasses. Importantly, we’ll always give you a choice and explain the options.
State-of-the-art facilities with the latest equipment, and free parking ensure you can focus on you when you come to visit us.
★★★★★
Professional, speedy and very caring. Explain everything in detail and terms I could understand. Easy booking for both the assessment and surgery booking.
Visited October 2023
Conditions we treat
Getting referred to Newmedica
If you think you have an eye condition, you should see your optician or GP for a detailed assessment. They’ll go through all the options available and tell you where you can have your treatment.
The referral process will differ slightly depending on whether you want to be an NHS or private patient. You’ll find all the information you need on our NHS and private patient pages.
Private patients
Find details about our private
options and how to get started.
Read more
Self-referring? Call 0191 4060781
Meet our consultants
We offer patients access to leading consultants who are also partners in the business, meaning they’re directly involved in setting our high standards of care.
How our patients rate us
We’re proud to have consistently high ratings from our patients on NHS.co.uk and Google.
We are actively collecting and monitoring our reviews and feedback for Newcastle to ensure our patients receive the best possible care.
Fully regulated by the CQC
Frequently asked questions
Do you offer NHS treatment?
Yes, at Newmedica, we offer NHS-funded treatment, to all those people who live in England.
The NHS offers you the choice of where you’d like to receive your NHS-funded treatment from, so you can choose Newmedica for your eye-care services.
How do I get referred to Newmedica?
If your optician or GP suspects you have an eye condition, they’ll explain all available options and where you can receive care from. If you want to choose Newmedica, just let them know and they can manage the referral for you.
How can I refer a patient to Newmedica?
If you want to refer a patient to Newmedica, just follow the steps in our referral guide.
Do you offer private treatment?
Our range of private treatments and services are available for people who opt to cover the cost of their treatment cost of their treatment themselves or have covered by their private medical insurance.
If you are interested in receiving private treatment, please visit our private-patient webpage for more information.
Contact us
Phone us on 0191 4060781 or email us at newcastle@newmedica.co.uk
How to get to us
By car
From the A1 Southbound
Exit A1 J79 (Gosforth Park) and take 1st exit on roundabout onto Rotary Way, at roundabout take 2nd exit onto the A1056. Follow A1056 for 1.5 miles, at roundabout take 4th exit onto A189 (South) for 0.5 miles at the roundabout take 2nd exit to stay on A189. At roundabout take 2nd exit onto Benton Lane for 0.4 miles. At roundabout take 3rd exit onto Balliol Business Park. At roundabout take 1st exit, Newmedica is located in the second building on the right.
From A1 Northbound
Exit A1 J79 (Gosforth Park) at traffic lights turn right onto Great Parkway, at roundabout take 2nd exit onto Rotary Way, at roundabout take 2nd exit onto theA1056. Follow A1056 for 1.5 miles, at roundabout take 4th exit onto A189 (South) for 0.5 miles at the roundabout take 2nd exit to stay on A189. At roundabout take 2nd exit onto Benton Lane for 0.4 miles. At roundabout take 3rd exit onto Balliol Business Park. At roundabout take 1st exit, Newmedica is located in the second building on the right.
From A19 Southbound
Exit A19 at West Allotment/Holystone Exit and take 3rd exit onto Holystone way A191, at roundabout take 2nd exit to stay on Holystone way A191 for 0.2 miles at roundabout take 2nd exit onto Great Lime Road B1505 for 1.6 miles at roundabout take 2nd exit to stay on Great Lime Road for 0.4 miles. At roundabout take 1st exit onto Benton Lane at roundabout take 3rd exit onto Balliol Business Park, At Roundabout take 1st Exit, Newmedica is located in 2nd building on the right.
From A19 Northbound
Exit A19 at West Allotment/Holystone Exit and take 1st exit onto Holystone Way A191, at roundabout take 2nd exit to stay on Holystone way A191 for 0.2 miles at roundabout take 2nd exit onto Great Lime Road B1505 for 1.6 miles at roundabout take 2nd exit to stay on Great Lime Road for 0.4 miles. At roundabout take 1st exit onto Benton Lane at roundabout take 3rd exit onto Balliol Business Park, At Roundabout take 1st Exit, Newmedica is located in 2nd building on the right.
By bus
Four Lane Ends metro is the nearest metro station (approximately 2 miles away)
Arriva X7 and X8 from Newcastle City Centre
Stagecoach X63 Newcastle-Killingworth/Killingworth-Newcastle
Arriva X8 Newcastle-Blyth/Blyth-Newcastle
Arriva X7 Newcastle-Blyth/Blyth-Newcastle
Stagecoach 62 Throckley-Killingworth/Killingworth-Throckley
Stagecoach 63 Chapel House-Killingworth/Killingworth-Chapel House
Central taxis 335 North Shields-Killingworth/Killingworth-North Shields
By train
Newcastle train station is the closest train station and is approximately 5.5 miles away.
By free transport for those who need it
If you're having trouble getting to your appointment or surgery, we can help. We offer free transport for NHS cataract patients who need it.
We'll send a private hire vehicle to collect you from your home - early enough to make sure you arrive on time - and then take you back after. It's free of charge to you and to the NHS.
To book, you'll first need to check the eligibility criteria below, and then ask for the service when you book your appointment with us.
To be eligible for the free transport service you must:
1. Be attending Newmedica Newcastle for an appointment, or to receive treatment, for cataract surgery as an NHS patient
2. Have no alternative means of getting to your appointment or treatment, through family, friend, hospital transport, community transport or public transport
3. Live between 10 and 40 miles of Newmedica Newcastle for car transport and between 40 and 60 miles for minibus transport
4. Be able to get yourself to and from, and in and out, of the supplied vehicle without assistance, or you're able to provide a carer or family member on the day of the transfer to support you getting to and from, and in and out, of the supplied vehicle.
We'll not be able to provide you with transport if any of the following apply:
1. You need to be transported to a location (including other hospitals) other than Newmedica Newcastle or your home
2. You require specialised equipment during the journey
3. You need to be closely monitored during the journey
4. You have a medical condition or have undergone major surgery (such as an organ transplant) where the potential side effects are likely to require assistance or monitoring during your journey
5. You have a medical condition or disability that could compromise your dignity or cause public concern in a private hire vehicle
6. You have a communicable disease with which travel on public transport or in a private hire vehicle is not advised
7. You have been clinically determined as at risk from using public transport due to being immunocompromised
8. You have cognitive/sensory impairment (such as dementia or some mental health illnesses)
9. You have significant motility/mobility impairment requiring specialised or adapted vehicles
10. You have safeguarding concerns in relation to travelling alone
11. You are unable to access existing free community transport options
12. The private hire company is unable to provide a vehicle due to a lack of available/suitable vehicles.
This service is delivered at Newmedica Newcastle by Newcastle Newmedica Limited, a joint venture partnership company within the Newmedica Group. Newcastle Newmedica Limited is registered with the Care Quality Commission, provider number 1-12541570792
Directors: Mr Gerard Ainsworth, Consultant Ophthalmologist; Mr Ayad Shafiq, Consultant Ophthalmologist; Mr Nicholas Wride, Consultant Ophthalmologist; Mrs Amanda Bargewell, Registered Manager.