Healthcare professionals
Your guide for referring your patients to us
How do I refer a patient?
You can refer your patients to Newmedica in two different ways: for either NHS funded treatment or privately. Here’s what you need to do.
What’s the process for referring patients for NHS treatment?
Each clinic has slightly different referral processes depending on the ICBs they work with. In general, we’ll ask you to refer a patient in one of three ways:
Email: newmedica.referrals@nhs.net
Fax: 0207 924 6262
E-Referral service (other local referral mechanisms may apply)
You can find the NHS referral guide for your local Newmedica clinic here.
How long will the referral process take for private treatment?
This will vary from clinic to clinic depending on their specific processes. But under normal circumstances, we’ll be in contact with your patients two days after we receive their referrals to arrange an appointment with them.
What’s the process for private treatment?
If you’re referring your patient for private treatment, simply email us with a referral letter, your patient’s details and the treatment required.
Your patients can also self-refer by contacting us directly here. They’re also welcome to call their local Newmedica clinic for details of our private services.
For more complex cases, we’re happy to review patients with dense cataracts, previous trauma, pseudo-exfoliation, small pupils, co-existent corneal disease. We also have glaucoma, anterior segment, and vitreoretinal surgeons available for specialist opinions and surgery.
How long will the private referral process take?
Once we’ve received all the necessary details, we’ll normally contact your patient within a couple of days to book them in for a consultation.
Have any more questions for us?
We’re here to help. Just give us a call or fill in our contact form.
Call us
Our team will be ready to answer your calls and questions on 0800 4096 792 – Monday to Friday, between 8am and 5.30pm.
Find a location
Bristol - Aztec West
Building 720, Waterside Drive, Aztec West, Almondsbury, Bristol, BS32 4UD
Bristol - Litfield House
Litfield House Medical Centre, 1 Litfield Place, Clifton Down, Bristol, BS8 3LS
Frequently asked questions
What eye conditions do Newmedica treat?
You can see a full list of our treatments and services for NHS and private patients by following the links. Or you can find your nearest clinic’s list of services on our location page.
Do you charge for your services?
NHS-funded patients have no extra costs to pay as all their treatment and appointments are already covered. You can find out more about NHS-funded treatment here.
Private patients can either self-pay or use private medical insurance to cover the cost of their treatment. See more about their options and the private medical insurance companies we work with here.