Healthcare professionals

Your guide for referring your patients to us

How do I refer a patient?

You can refer your patients to Newmedica in two different ways: for either NHS funded treatment or privately. Here’s what you need to do.

What’s the process for referring patients for NHS treatment?

Each clinic has slightly different referral processes depending on the CCGs they work with. In general, we’ll ask you to refer a patient in one of three ways:

  1. Email:

  2. Fax: 0207 924 6262

  3. E-Referral service (other local referral mechanisms may apply)

You can find the NHS referral guide for your local Newmedica clinic here.

How long will the referral process take for private treatment?

This will vary from clinic to clinic depending on their specific processes. But under normal circumstances, we’ll be in contact with your patients two days after we receive their referrals to arrange an appointment with them.

Get your referral guide from our clinic pages

Find a clinic

What’s the process for private treatment?

If you’re referring your patient for private treatment, simply email us with a referral letter, your patient’s details and the treatment required.

Your patients can also self-refer by contacting us directly here. They’re also welcome to call their local Newmedica clinic for details of our private services.

For more complex cases, we’re happy to review patients with dense cataracts, previous trauma, pseudo-exfoliation, small pupils, co-existent corneal disease. We also have glaucoma, anterior segment, and vitreoretinal surgeons available for specialist opinions and surgery.

How long will the private referral process take?

Once we’ve received all the necessary details, we’ll normally contact your patient within a couple of days to book them in for a consultation.

Have any more questions for us?

We’re here to help. Just give us a call or fill in our contact form.

Call us

Our team will be ready to answer your calls and questions on 0800 4096 792 – Monday to Friday, between 8am and 5.30pm.

Find a location


Unit 1B and 1C Midland Place, Barlborough Links, Chesterfield, S43 4F


Riverside Surgery, Barnard Avenue, Brigg, DN20 8AS

Bristol Aztec West

Building 720, Waterside Drive, Aztec West, Almondsbury, Bristol, BS32 4UD

Bristol Clifton

Litfield House Medical Centre, 1 Litfield Place, Clifton Down, Bristol, BS8 3LS

Bury St Edmunds

4 Lawson Place, Bury St Edmunds, Suffolk, IP32 7EW


The Medical Eye Clinic, Sigford Road, Matford Park, Exeter, EX2 8NL


Frome Medical Practice, Enos Way, Frome, BA11 2FH

Gloucester Aspen

Aspen Medical Centre, Horton Road, Gloucester, GL1 3PX

Gloucester Brighouse

19D Brighouse Court, Barnwood, Gloucester, GL4 3RT


Cromwell Primary Care Centre, 1st Floor, Cromwell Road, Grimsby, DN31 2BH


London House, Hadleigh Road, Ipswich, IP2 0EE


Mendip Vale Medical Centre, Pudding Pie Lane, Langford, BS40 5EL


St Martins House, 210 Chapeltown Road, Leeds, LS7 4HZ


Stoneygate Eye Hospital, 376 London Road, Leicester, LE2 2PN


North Hykeham Health Centre, Moor Lane, North Hykeham, Lincoln, LN6 9BA


29-30 Market Place, North Ormesby, Middlesbrough, TS3 6HR


Hadrian House, Balliol Business Park, Newcastle Upon Tyne, NE12 8EW


Unit 2-3, Westbury Court, Anglia Way, Moulton Park, Northampton, NN3 6JA


Lakeside 200, Old Chapel Way, Broadland Business Park, Norwich, NR7 0WG


GP Led Health Centre, Ramsden Avenue, Camp Hill, Nuneaton, CV10 9EB


Forder House, 20 William Prance Road, Derriford, Plymouth, PL6 5WR


Unit 3, Anchorage Ave., Shrewsbury Bus. Park, Shrewsbury, SY2 6FG


Swindon NHS Health Centre, 1 Islington Street, Swindon, SN1 2DQ


106 Barnsley Road, Wakefield, WF1 5NX


Unit 5, Berkeley Business Park, Wainwright Road, Worcester, WR4 9FA


The Dukeries, 31-33 Retford Road, Worksop, S80 2PU

Frequently asked questions

What eye conditions do Newmedica treat?

You can see a full list of our treatments and services for NHS and private patients by following the links. Or you can find your nearest clinic’s list of services on our location page.

Do you charge for your services?

NHS-funded patients have no extra costs to pay as all their treatment and appointments are already covered. You can find out more about NHS-funded treatment here.

Private patients can either self-pay or use private medical insurance to cover the cost of their treatment. See more about their options and the private medical insurance companies we work with here.