I felt very safe when I was there. There were no fears about COVID. It’s all very professional and well organised. I can’t praise them enough.
June’s storyRead story
Newmedica is unique among ophthalmology providers. We were founded by a former eyecare patient and a leading ophthalmology consultant. Our aim is to transform the patient experience and deliver the best care possible.
Ever since we started our journey, we've been focused on providing patients with personalised care that meets their needs, and to work in partnership with the NHS and community optometrists. With the support of integrated care boards, we've been able to set up services that care for more than 160,000 NHS patients per year in locations across England.
At Newmedica, patients are at the heart of everything we do. Sight problems can be life-altering, so in offering a service that could improve people’s health and support them to see more effectively, we fully understand the impact we can have on the patient’s overall health, such as reducing their risk of trips and falls.
99% of our patients would recommend us to their friends and family
Our patients are three times less likely to have a complication versus the national average.
To find out more about our services and the high standards of care we provide, read our latest quality report. quality report
Currently, we're contract with 19 ICBs and 1 trust across England. All contracts use the NHS standard contract with the inclusion of a tailored service specifications that meet local needs.
We provide a wide range of services to treat many different eye conditions for both NHS and private patients across our clinics.
BNSSG Integrated Care Board
BNSSG Integrated Care Board (ICB) has worked in close collaboration with Newmedica for a number of years as they are commissioned to deliver cataract, YAG laser and oculoplastics work within our locality.
Newmedica were kind enough to invite our team to see their new facility at Aztec West in the summer of 2022. The service was impressively designed, and you could see the attention to detail that had gone into the building’s layout, supporting best practice around infection prevention and control. The service offers lots of space for patients when they are waiting and for consultants when they are treating patients.
We are always impressed by the quality and volume of work that Newmedica deliver, with robust processes in place to ensure that a high standard of service delivery is offered to every patient. The reporting we received from Newmedica colleagues is always extremely detailed, patient-focused and gives us excellent assurance that the provider is delivering a safe and effective service." Dominic Griffin Contract Manager, NHS Bristol, North Somerset and South Gloucestershire ICB
Leicestershire and Rutland
Dr Jo McKenna said, “Leicester, Leicestershire and Rutland patients benefited from a swift restart of elective cataract services following the initial COVID suspensions. Effective and constructive collaboration between Newmedica and other system providers enabled us to identify backlogs of patients whose treatment was delayed due to COVID, and to match them to the next available surgical capacity across any of the system providers to deliver swift access to surgical pathways in a COVID-secure way.
Communication with patients was critical to facilitating transfers across the providers, and the Newmedica team worked effectively, not only in reassuring patients about the infection prevention safeguards in place, but also with the booking teams and the other providers on the logistics of patient transfers, to optimise the use of capacity and to ensure our local patients received the best possible care.”
We are always impressed by the quality and volume of work that Newmedica deliver
BNSSG Integrated Care Board
Communication with patients was critical to facilitating transfers across the providers, and the Newmedica team worked effectively, not only in reassuring patients about the infection prevention safeguards in place, but also with the booking teams and the other providers on the logistics of patient transfers
Leicestershire and Rutland
Our modern clinics have been designed to provide a calm and comfortable space, all with the latest facilities and equipment, to give patients the best possible experience, in convenient locations across England.
We also work closely with optometrists and GPs in the community to make sure patients can benefit from access to specialist eyecare close to home.
Unit 1B and 1C Midland Place, Barlborough Links, Chesterfield, S43 4FR
Aqueous One, Aston Cross Business Village, Rocky Lane, Birmingham, B6 5RQ
Riverside Surgery, Barnard Avenue, Brigg, DN20 8AS
Building 720, Waterside Drive, Aztec West, Almondsbury, Bristol, BS32 4UD
Litfield House Medical Centre, 1 Litfield Place, Clifton Down, Bristol, BS8 3LS
4 Lawson Place, Bury St Edmunds, Suffolk, IP32 7EW
The Medical Eye Clinic, Sigford Road, Matford Park, Exeter, EX2 8NL
Aspen Medical Centre, Horton Road, Gloucester, GL1 3PX
19D Brighouse Court, Barnwood, Gloucester, GL4 3RT
Cromwell Primary Care Centre, 1st Floor, Cromwell Road, Grimsby, DN31 2BH
St Andrew's House, 4400 Parkway, Solent Business Park, Whiteley, PO15 7FJ
London House, Hadleigh Road, Ipswich, IP2 0EE
Mendip Vale Medical Centre, Pudding Pie Lane, Langford, BS40 5EL
St Martins House, 210 Chapeltown Road, Leeds, LS7 4HZ
Grove Park, 1 Barton Close, Leicester, LE19 1SJ
North Hykeham Health Centre, Moor Lane, North Hykeham, Lincoln, LN6 9BA
29-30 Market Place, North Ormesby, Middlesbrough, TS3 6HR
Hadrian House, Balliol Business Park, Newcastle Upon Tyne, NE12 8EW
Unit 2-3, Westbury Court, Anglia Way, Moulton Park, Northampton, NN3 6JA
Lakeside 200, Old Chapel Way, Broadland Business Park, Norwich, NR7 0WG
Tottle Road, Riverside Business Park, Nottingham, NG2 1RT
GP Led Health Centre, Ramsden Avenue, Camp Hill, Nuneaton, CV10 9EB
Avalon House, Marcham Road, Abingdon, OX14 1TZ
Forder House, 20 William Prance Road, Derriford, Plymouth, PL6 5WR
Unit 2, Anchorage Ave., Shrewsbury Bus. Park, Shrewsbury, SY2 6FG
Swindon NHS Health Centre, 1 Islington Street, Swindon, SN1 2DQ
106 Barnsley Road, Wakefield, WF1 5NX
Unit 5, Berkeley Business Park, Wainwright Road, Worcester, WR4 9FA
The Dukeries, 31-33 Retford Road, Worksop, S80 2PU
Our services are owned and led by the consultant doctors – for them it’s personal. The whole team are dedicated to understanding patient needs, so they can provide them with the best possible experience and we know this also results in measurably better outcomes
Our personalised patient care makes patients feel comfortable and at ease. We’ll give them a warm welcome, hold their hand if they’re nervous and be there for them throughout their time with us
Our short waiting times mean patients have their first appointment within a couple of weeks, and we aim to complete treatment within eight weeks of the referral
We choose to use the highest quality lenses to get the best clinical outcomes, including some that can reduce patients dependence on glasses. Importantly, we’ll always give them a choice and explain the options.
Our state-of-the-art facilities, with the latest equipment, and free parking ensure patients can focus when they come to visit us.
It's no wonder 99% of patients would recommend us.
Our clinical expertise and specialist staff are second to-none. That’s because we've some of the UK’s leading consultant ophthalmologists who specialise in the treatment of advanced eye conditions. Our experts have years of experience and have extensive knowledge across a breadth of services – Meet our consultants
We recognise that in order to have a sustainable business, Newmedica must invest in a range of comprehensive training programs, some of which we've created inhouse and others that are nationally recognised. Currently we support:
Nursing training: We've introduced a robust and successful scheme to train in house, theatre scrub technicians.
Optometrist training: We've opened our doors (both in clinic and theatre) to pre reg optometrists to allow them to experience hospital eye services with over 100 participants during 22/23.
Doctors in training: All our OJVs that've been open for more than 18 months are registered with English deaneries and are taking doctors in-training on 6-month placements to allow them to experience high volume cataract lists and perform surgery with a consultant supervisor. Newmedica Leeds, for examples, had its first trainee start in September 2021 and are now on their 5th placement. We've appointed Professor Bernie Chang, outgoing President of the Royal College of Ophthalmologists, as our inhouse training expert. Professor Chang's role will ensure consistency of training offer across all services, will support new sites through the accreditation process with their local deanery and ensure a mechanism for feedback from trainees on their training experience to continually improve our training offer.
At Newmedica we're also fully committed to supporting the NHS with its Green Agenda and environmental targets; our aim being to achieve Net Zero by 2035 for the emissions that we control directly and to achieve Net Zero by 2045 for those emissions that we can influence. We are also committed to reducing our emissions by at least 90% and only relying on offsetting as a last resort. To read more about our environmental strategy, see our carbon reduction plan